Case+Study

Videos:
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Articles:
How secure online payment works An article explaining how online booking works Online booking: common complaints Woman charged twice for same Hotel room!

Links to Theatre Booking Packages:
aTicket Box Office Express

[|ClubTix Online Event Ticketing]

Open Source Theatre Booking Software

London Theatre Tickets

Link to a Mindmap summarizing the Case Study

=National Theatre Website= [] Take a good look at this site and look at the features and compare with the specfications for the desired booking system for PTC.
 * 1) How close is this website to the solution that PTC requires?
 * 2) What additional features are required that need to be added for PTC?
 * 3) What features are not required?

=Drupal and NTW= Read the information on the Drupal site about the NTW project. [] What are the features of Drupal that are essential for this project?

=National Theatre Wales Community= []

Questions to consider:

 * 1) Describe the main features of this site.
 * 2) Who are the users?
 * 3) What can users do within this part of the site?

=The Torch Theatre= The Torch Theatre is another company in Wales and is linked to the National Theatre in Wales. The site is here: [|http://www.torchtheatre.co.uk] Examine this site and answer the following questions:
 * 1) Describe the steps in booking seats for a production.For some of the steps, you will be taken to another URL. Explain why this may be the case for each different URL you are taken to.
 * 2) What features does the website have to encourage/build a community for customers/theatre goers.
 * 3) Try using different browsers: Chrome, Safari and mobile devices to see how the website is loaded. Can you easily book seats on a mobile device? Are any plug-ins required to run any parts of the site, for example, audio or video files.